1. Introduction

Welcome to ZODIACCAKE – MOUNTAIN EQUIPMENT STORE (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zodiaccake.com (the “Site”), use our services, or make a purchase from our store. Please read this policy carefully. By using our Site or our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect both personal and non-personal information about you.

2.1 Personal Information

Personal information is data that can be used to identify or contact you. We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit card information, bank account number, and other financial information necessary for processing transactions.
  • Order Information: Details about the products you’ve ordered, including purchase history and preferences.
  • User-Generated Content: Reviews, comments, and other content you post on our Site.

2.2 Non-Personal Information

Non-personal information is data that does not identify you as an individual. We may collect the following types of non-personal information:

  • Usage Data: Information about how you use our Site and services, including IP address, browser type, device type, and pages viewed.
  • Location Data: General location information based on your IP address.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities over time and across different websites.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process transactions and deliver orders.
  • Respond to your inquiries and fulfill your requests.
  • Personalize your experience on our Site.
  • Improve our products and services.
  • Communicate with you about our products, services, offers, promotions, and other news.
  • Analyze trends and usage to enhance our Site and services.
  • Administer and protect our business and Site (including troubleshooting, data analysis, testing, system maintenance).
  • Comply with legal obligations and resolve any disputes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our Site and business, such as payment processors, shipping companies, and email service providers.
  • Business Partners: Trusted partners who help us provide services or run promotions.
  • Legal Requirements: When required to do so by law, or when we believe that such action is necessary to comply with legal processes, respond to claims, or protect our rights and the rights of our users.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Choices

You have certain choices regarding your personal information:

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • Access and Update Your Information: You can access and update certain information in your account by logging into our Site.
  • Delete Your Account: You can request the deletion of your account by contacting us at contact@zodiaccake.com.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at contact@zodiaccake.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ZODIACCAKE – MOUNTAIN EQUIPMENT STORE
Email: contact@zodiaccake.com